🛡️ Privacy Policy
Effective Date: 4 August 2025
Gold Coast Discount Pool Inspections
Aus Pool and Spa Inspection Pty. Ltd | QBCC Lic. PS15536295
📧 Email: [email protected]
📞 Phone: 0450 661 642
🌐 Website: www.goldcoastdiscountpoolinspections.com.au
1. Introduction
At Gold Coast Discount Pool Inspections (“we”, “our”, or “us”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data under:
- The Australian Privacy Act 1988 and the Australian Privacy Principles (APPs)
- The General Data Protection Regulation (GDPR) for individuals in the EU/EEA
- The UK GDPR for residents of the United Kingdom
By using our website or engaging our services, you consent to the practices outlined below.
2. What Personal Data We Collect
We may collect and store the following personal information:
- Name
- Email address
- Phone number
- Property address (for inspections)
- Messages or details provided via forms
Technical data may also be collected through cookies:
- IP address
- Browser type and settings
- Usage and interaction on our website
3. Lawful Basis for Processing (GDPR)
We process your personal data under these legal bases:
- Consent – When you voluntarily provide data via forms
- Contractual necessity – To fulfil inspection services
- Legal obligation – To meet regulatory requirements
- Legitimate interest – For communication and site optimisation
You may withdraw your consent at any time by contacting us.
4. How We Collect Your Data
We collect data directly and indirectly when you:
- Fill out a contact, quote or booking form
- Call or email us directly
- Use or browse our website (via cookies and analytics)
5. Why We Collect Your Data
We use your information to:
- Respond to enquiries
- Schedule and complete inspections
- Issue pool safety certificates
- Improve our website and services
- Meet legal and compliance requirements
We will not use your data for unsolicited marketing unless you opt in.
6. Who We Share Data With
Your data may be shared with:
- Our licensed pool inspectors
- Our web and IT service providers
- Regulatory bodies, if required by law
We never sell or rent your data to third parties. All service providers must protect your data and use it only as instructed.
7. International Data Transfers
Our website is hosted in Australia, and your data may be transferred and stored here. This may not provide the same data protection level as your country. By using our site, you consent to this transfer.
8. How Long We Keep Your Data
We retain your data only as long as necessary:
- For service delivery and follow-ups
- To comply with legal and tax obligations
- For historical inspection reference (up to 7 years)
After this, your data will be securely deleted.
9. Your Rights (GDPR / UK GDPR)
If you’re located in the EU, EEA, or UK, you have rights to:
- Access your data
- Correct inaccurate information
- Delete your data
- Restrict how we use your data
- Object to certain uses
- Request data transfer
- Withdraw consent at any time
Please contact us to make a request.
10. Cookies & Analytics
We use cookies and tools like Google Analytics to enhance your experience. These collect non-identifying information about how you use our site.
You can manage your cookie preferences via your browser settings.
11. Contact Us
If you have any privacy concerns or would like to make a request:
Gold Coast Discount Pool Inspections
Aus Pool and Spa Inspection Pty. Ltd | QBCC Lic. PS15536295
📧 Email: [email protected]
📞 Phone: 0450 661 642
🌐 Website: www.goldcoastdiscountpoolinspections.com.au
If you are unsatisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) or the relevant data protection authority in your country.
12. Updates to This Policy
We may update this Privacy Policy to reflect changes to laws or our services. The latest version will always be available on our website, with the effective date noted above.